Frequently Asked Questions
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Our Classic Cake is a clean, simple cake you can make your own with color, icing style, fresh flowers or a topper. The Vintage Cake has our signature piped icing, with optional bows and a message on top. The Layered Letter/Number Cake is made for birthdays and milestones. For a fully custom design, the Themed Cake is built around your inspiration by our artist.
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The earliest date you can pick is 2 weeks from today, and you can book up to 3 months ahead. We are closed on Sundays.
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Yes, we offer local delivery around central Columbus. Enter your address at checkout to see if we deliver to you.
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Pickup is from our cake studio in the North Linden neighborhood of Columbus. We'll send detailed directions once your order is confirmed. Please arrive within 15 minutes of your pickup time.
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Pickup and delivery are available Monday through Saturday. We're closed on Sundays.
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Email us as early as you can at elaine@sweetandshiny.com and we'll help where we can. If you cancel at least 2 weeks before your date, you can choose a 50% refund or put 100% toward a future order. Within 2 weeks of your date, 50% can go toward a future order.
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A photo is required for sugar print cupcakes and cookies, since that's the image we print. For everything else it's optional but helpful, especially for a Themed Cake. If you share an AI-generated image, we'll do our best interpretation of it within your order's budget, without a design approval step. If you'd like to talk it through and see what your cake will look like first, contact us for a consultation.